The Firm is committed to providing a clear and accurate legal service in a timely manner. Client satisfaction is a priority for us, and we want the service clients receive to reflect these principles. That is why we welcome hearing from you if you ever believe that our service has fallen short of these objectives.
Complaints Procedure
Our Complaints Procedure can be viewed by clicking here.
The Legal Ombudsman
You can also find additional information on the Legal Ombudsman's Complaint Referral Scheme on their website www.legalombudsman.org.uk. The Legal Ombudsman also publish data on any decisions they have made in complaints about law firms which can be accessed via their website by clicking here.
If you have any questions regarding this, please contact us by clicking here.